Shipping Policy

At Sumotheia, each piece of jewelry is carefully handcrafted with love and attention to detail. As a small artisan brand, we prioritize quality over speed, and we appreciate your patience while we prepare your order.

Most orders are processed and shipped within 3–10 business days, depending on the item. Made-to-order or customized pieces may require additional time, especially during peak periods. We will always strive to ship your items as quickly as possible, but please allow up to 30 days from the date of purchase for dispatch.

Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor its journey. We ship using reliable carriers and offer domestic and international shipping options.

Please ensure your shipping information is accurate at checkout; we are not responsible for lost or delayed packages due to incorrect addresses. For international orders, customs fees, duties, or import taxes are the responsibility of the customer and may vary depending on your country’s regulations.

If you need help with an urgent order or have questions about shipping times, feel free to contact us at sumotheia@gmail.com.